Does the weather affect how you shop?

While there are seasonal trends in retail – bank holidays, Christmas and regular sales – the weather can also play a large part in sales and even pricing.

From hot summers to wet winters, the conditions can determine how consumers buy, what they buy, when retailers introduce new lines and when sales periods start.

It’s a fine balancing act for many retailers, with those managing to take advantage of shifts in the weather getting the best results.  Running the right promotions at the right time can lead to a considerable increase in sales and profits.

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21 Tips for Excellent Retail Customer Service

There are many challenges that come along when working in retail.

Often, it’s the distraction of these challenges that means employees lose focus on providing the best customer service they can to shoppers.

Retail Maxim, a mystery shopping company specialising in retail, has put together a list of simple tips below that can improve your retail customer service!

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