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Churches can now see how
they look through the eyes of a newcomer with ChurchCheck, a new
mystery visitor service offered by Christian Research, in
partnership with retail research company Retail Maxim. The
service, designed to help churches improve, puts the biblical
principle of welcoming strangers to the test and gives instant
and useable feedback to church leaders.
This research service has
been modelled on the Mystery Shopping programmes commonly used
to assess shops, hotels, pubs and other branches of the service
industry. Churchcheck visitors are trained mystery shoppers,
generally from a non-church background. They are based all over
the country and will visit churches of any denomination and in
any region.
Blending into the congregation, the ChurchCheck visitor will
carefully assess factors ranging from the state of the
noticeboard to the warmth of welcome, from the length of the
sermon to the ease of involvement, from the after service
conversation to evidence of fair trade. Away from the premises,
the visitor completes a preset questionnaire that has been
carefully designed by Christian Research and Retail Maxim.
All ChurchCheck reports are
confidential to the client and will be sent direct via email.
As the service becomes established it will also be able to
provide benchmarking services, making it possible for Churches
to learn from best practice.
Each
ChurchCheck visit costs just £60* plus VAT, enabling churches to
carry out several ChurchCheck assessments – perhaps to monitor
development or measure different types of church service. The
welcome extended to a newcomer is recognised as a significant
factor in church growth, and we believe that ChurchCheck can
really make a difference.
To learn more about churchcheck click here to download a
brochure in .pdf format
If you have any
queries please contact churchcheck@retail-maxim.co.uk
Please click here to arrange ChurchCheck visits
* There are no set-up costs and
the cost per ChurchCheck is just £60 plus VAT. Discounts
are available for programmes of more than 100 ChurchChecks.
Churchcheck visits are normally delivered within
4 weeks of receiving order.
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