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Don’t believe these #mysteryshopping myths! #RetailMaxim #Shopping #Blogs

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#Customerservice should always be good, simple! #RetailMaxim

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Turn Those Upset Customers Around: Best Practices For Customer Service Recovery

“Every #business needs a framework for #customerservice recovery–a sequence of best practices–for those times when the situation hits the..

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Why Customer Service Is Important | Mystery Shopping Company

Is #customerservice as important to you as it is to us? If so, read this blog!

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eBay launches "the world's first subconscious shopping experience"

eBay have launched a new way of shopping

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